PHONE HUNTING
+62 21 4502130

EMAIL ADDRESS
mtaho@marton.co.id

After-Sales Service

We believe that the investment of a product is only as good as its after-sales support. Our logistics, spare part and service division work together to provide the best after-sales service that will give our customers maximum productivity.

Marton Service Support

Periodic Maintenance – Trouble-shooting Breakdowns – Overhaul

Periodic Maintenance

  • Full Machine Condition Report
  • Recommended Parts List

Trouble-Shooting Breakdowns

  • Identifying the issue
  • Providing the right solution and performing the repair services

Overhaul

  • On-site overhaul service

Service Packages

We offer various service packages with customization option in order to best address your needs. A timely periodic maintenance ensures that the equipment meets the production schedule and any downtime is minimized. Depending on your technical and service needs, we can provide the solution that is just right for your site. 

After the sale of a machine, our technicians will assist in unit commissioning and provide training for the operation and maintenance of the machine. Thereafter, regular site visits by our technicians will be arranged to provide periodic maintenance and part recommendations.

  • Commissioning + Full day on-site training
  • Periodic Maintenance during warranty period
  • Machine condition report with recommended parts after each visit
  • Trouble shooting and repair services during warranty period

Customized Service Package

Control and predict your maintenance cost with our customized service package. We analyze and listen to your needs before designing the right package for you. Our solution driven after-sales team will analyze and develop the right solutions for your site to provide the most suitable offering.